Terms and Conditions

AcuRodos ® is a registered trademark. All materials on this website have been created by and are the copyright of AcuRodos ®. All rights are reserved. The materials on this website may be retrieved and downloaded for personal and non-commercial use only. No materials may be copied, modified, published, broadcast or otherwise distributed without prior written permission of AcuRodos ®.

Once an electronic, written or verbal booking has been accepted by AcuRodos ®, the client/patient will have entered into an agreement to have treatment, based on these Terms and Conditions. The fee for the treatment will be deemed due accordingly. The term treatment is used for sessions of all therapies detailed on this website.

PAYMENT

Payment for Mobile treatments are due in full at the end of your session, in cash or by card. Payments for the clinic are paid in advance to guarantee the booking spot by card. 

In case of treatment packages are tailored to be taken within a certain period of time, which may differ by package. You are advised to schedule your whole treatment plan when you pay for a package, to make sure that you can fit in all treatments of a package within its validity. Unless these sessions are booked in advance, there is no guarantee that your practitioner will be available. If you don’t take all treatments within the set time, the applicable discount no longer applies and you are only entitled to non-discounted treatment sessions equivalent to the amount paid. These sessions expire six months after the first treatment of the package. 

Refunds or partial refunds for packages are not applicable, unless the package is cancelled by your practitioner, in which case the amount corresponding to the standard price of the sessions taken until that point will be retained.

CANCELLATION

If for any reason you cancel a treatment within less than 24 hours notice, the full treatment price remains due for the reserved time slot. 

When a cancelled session is part of a discounted prepaid package, the entitlement to that particular session from the package is lost.

Should you run late for an appointment, your practitioner may not be available beyond the time slot reserved for you, and in some cases it may not be feasible to start the session. If at all possible, please inform your practitioner of any delay. Your session may be cancelled if they have not heard from you within 15 minutes of the agreed appointment time. No refund will be applied.

DISCLAIMER

Health and wellbeing are the responsibility of the individual. Advice and treatments provided by AcuRodos ® are complementary and not an alternative to conventional medical opinion or treatment. Your only ‘diagnosis’ will be from a classical Chinese Medicine point of view and your treatment won’t claim to ‘cure’, but to bring about change which can help your body to heal itself. 

There are few contraindications to the treatments offered by AcuRodos ®, and they don’t always mean that a treatment cannot take place. During your initial consultation you should inform your practitioner of any medical conditions you have and those you have suffered with in the past, and provide updates at subsequent sessions if any of the discussed aspects change. It is your responsibility to check with your medical practitioner in case you suffer from a condition and/or are in doubt whether to have treatment. 

The information contained in this site is for general guidance on matters of health interest only. While we have made every attempt to ensure that the information contained in this Site has been obtained from reliable sources, AcuRodos ® is not responsible for any errors or omissions, or for the results obtained from the use of this information.

PROTECTION OF YOUR PERSONAL DATA - GDPR

Your right to privacy and security is very important for us. During your treatment consultation you will provide relevant personal information relevant to maintaining our patient-practitioner relationship and used for tailoring your treatment. This information will be kept confidential, stored securely and maintained accurate by updating it as advised by you.  Examples of personal information include name, address, e-mail address and DOB for identification purposes only. I also use a consultation form which also includes health background along with my TCM Diagnosis and notes. I only write what is necessary and helpful in your case so as to serve you best. I'm also required to take your GP details as per AFPA guidelines.

  1. Your Data is Protected:  I take the role of the 'Data Controller' of your personal information very seriously. Rest assured that I will never share your personal information to any third parties. We only use paper records of your consultation. These records will be filed away in a locked cabinet and I will have the key with me at all times. Upon written request, you may demand that we issue a copy of the personal information held about you. This request will be communicated by e-mail ONLY. Provision of such information will be subject to the payment of a processing fee (currently €10) and two forms of identification, within 10 days from receipt of suitable forms of identification. I will destroy your personal files at your request if you move to a different acupuncturist or practitioner. I keep patients records for up to 7 years after the last booking session.
  2. You have rights under GDPR:  Your personal information will never be transferred outside of the EU. You will be notified immediately if there is a reason to believe that your personal information has been read by any other parties without your permission.
  3. Your rights to information within AcuRodos:  Upon your request and within 30 days (unless you are notified of a difference to this time scale) we will inform you about the type of personal information AcuRodos holds about you, the purposes for which we hold it and the possible recipients or types of recipients. Upon written request and within a reasonable period of time AcuRodos will also correct, delete and/or block personal information from further processing if that information proves to be factually inaccurate, incomplete, or irrelevant to the purpose(s) of the processing.
  4. Marketing & Social Media:  We may ask for your permission to list your name and a testimonial about your experience with AcuRodos ® . If you grant us this permission, your name and comment will appear among other "Testimonials".

You may request that we issue a copy of the personal information held about you. Provision of such information will be subject to the payment of a processing fee (currently €10) and two forms of identification, within 10 days from receipt of suitable forms of identification. AcuRodos ® may withhold such personal information to the extent permitted by law.

You may occasionally receive information and updates from AcuRodos ®, in which case you will either have agreed in advance to your information to be used for marketing communications, or be given an opportunity to opt out. Your information won’t be disclosed to others without your prior consent.

If you would like to contact us, or have questions or suggestions regarding our Privacy Policies, email us at info@acurodos.ie.

LINKS

Links to other web sites are provided in good faith and for information only. AcuRodos ® disclaims any responsibility for the materials contained in any web site linked to this site.

AcuRodos ® reserves the right to change these terms and conditions at any time by posting new terms and conditions on this site.

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